Who am I
Hey there! I'm Sybe, a customer support specialist with a knack for experimenting with servers. I have a passion for helping users and ensuring they have the best experience possible. I enjoy diving into server configurations and testing new setups to improve efficiency and performance. My goal is to provide top-notch support while continuously exploring innovative solutions in the world of servers.
Technology
4+ years of experience providing technical support, troubleshooting issues, and resolving customer queries efficiently.
3+ years of experience in server monitoring and troubleshooting, ensuring optimal performance and uptime.
2+ years of experience managing network configurations, including firewalls, VPNs, and LAN/WAN setups.
2+ years of experience managing databases, MySQL, ensuring data integrity and performance.
1+ year of experience with Proxmox and VMware, virtualizing servers and managing virtual environments.
2+ years of experience implementing and managing backup and recovery solutions to ensure data availability and integrity.
3+ years of experience using ticketing systems like Jira and Zendesk to manage and resolve customer issues.
Strong communication skills, ensuring clear and effective interaction with customers and team members.
Contact
You can find me on the following platforms. I'm most active on Discord, Github & email.
Discord: sybe.
Github: sybetjeh
Email: me
I look forward to working with you!
