Who am I

Hey there! I'm Sybe, a customer support specialist with a knack for experimenting with servers. I have a passion for helping users and ensuring they have the best experience possible. I enjoy diving into server configurations and testing new setups to improve efficiency and performance. My goal is to provide top-notch support while continuously exploring innovative solutions in the world of servers.

Technology

Technical Support

4+ years of experience providing technical support, troubleshooting issues, and resolving customer queries efficiently.

Server Monitoring

3+ years of experience in server monitoring and troubleshooting, ensuring optimal performance and uptime.

Network Administration

2+ years of experience managing network configurations, including firewalls, VPNs, and LAN/WAN setups.

Database Management

2+ years of experience managing databases, MySQL, ensuring data integrity and performance.

Virtualization Platforms

1+ year of experience with Proxmox and VMware, virtualizing servers and managing virtual environments.

Backup and Recovery

2+ years of experience implementing and managing backup and recovery solutions to ensure data availability and integrity.

Ticketing Systems

3+ years of experience using ticketing systems like Jira and Zendesk to manage and resolve customer issues.

Communication Skills

Strong communication skills, ensuring clear and effective interaction with customers and team members.

Contact

You can find me on the following platforms. I'm most active on Discord, Github & email.

Discord: sybe.

Github: sybetjeh

Email: me

I look forward to working with you!

moon crescent
sybe
customer support rep